FREE shipping over $150!

FREE shipping over $150
AUTHENTIC FIGURES FROM JAPAN
  • Free shipping

    On all orders over $150

  • 3 to 14 days

    US delivery

  • 30 days

    Money back guarantee

Frequently Asked Questions

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Mexico, Australia, New Zealand, the UK, the EU and other countries in Europe (Switzerland, Denmark,...). To enquire about shipping to a different destination, please contact us.

What are your shipping rates?

We ship with FedEx Express (customs prepaid for the US and EU) and with Airmail by Japan Post for a cheaper option. Shipping is free on orders over $150.

How fast do you ship?

Orders are dispatched within 1–3 business days. Delivery takes 3–7 business days with FedEx or 7–14 business days with Japan Post.

Will I face extra customs charges?

Additional charges depend on your location. We classify products to minimize customs fees where possible.

Returns and Refunds

What’s your return policy?

Unsatisfied? Contact us within 30 days of receipt for a return or exchange. Conditions apply for returns to ensure product integrity.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Products & Pricing

How do you ensure competitive prices?

Our direct sourcing from Japan guarantees not just competitive prices, but also authentic and high-quality products.

Can I get help with Japanese labels?

Absolutely! We provide English instructions upon request. Contact us at info@nipponfigures.com